Elite DNA Behavioral Health Therapy & Psychiatry Clinic - Chesapeake

“Cheryl has literally been a lifesaver for me many times over the many years I’ve been seeing her! She has always been there for me without hesitation and she has always prescribed my medication in less than 24 hours, usually within 4 hours actually. She is the best listener ever and always portrays a very positive and upbeat attitude. I’ve always been able to count on her for anything and everything! I can’t say enough positive things about her caring and empathetic attitude.”

“Cheryl is the best provider I have ever seen by far! She always has time for all of my questions, needs and concerns. She listens to every word I say and we always engage in meaningful and positive conversations. I have been seeing Cheryl for many years and she has always provided the highest level of respect, support and insight. I can’t thank her enough for all she has done to help make me a better person and live a better life!”

“I want to start by saying I absolutely loved my therapist, Grady. He was phenomenal and supported me for almost four years. I can’t thank him enough for the positive impact he had on my mental health. Unfortunately, my experience with Cheryl wasn’t as positive. I often felt like I didn’t have her full attention—there were times she was driving during our sessions, and my medications were either delayed by months or never submitted at all. When I brought up concerns, I felt like I was getting the runaround. If I ever needed to cancel an appointment, I always made sure to call with plenty of notice. There were even times I took a session at work because I had forgotten to reschedule—just to make sure I didn’t miss it. So to receive a termination letter out of the blue for one missed appointment (which I genuinely forgot due to working nights) felt incredibly unprofessional—especially after nearly four years of consistent care. Update 12/23 I have sent 3 letters out two to Grady and 1 to Cheryl. 2 went to the old address in Chesapeake and 1 to Grady at this new address requesting my medical records. I never got anything back. I guess my next step will be the OCR! This is a mental health facility. Cutting someone off without a conversation or any understanding can do more harm than good. I’m very disappointed in how this was handled. Grady was amazing, but the way my care ended left me feeling hurt and dismissed.”

“I have been seeing Cheryl for over 15 years and she is the most professional and caring provider I have ever seen. She always refills medications within a few hours and has always been available to me, even if I didn’t have an appointment. She always listens with her entire heart and soul! She has gone above and beyond every single session we have had! I can’t say enough good things about her and her care! If I could I’d give her a 100* rating!”