ECU Health Behavioral Health Hospital

“​I am writing this review to share my experience regarding an unnecessary and distressing involuntary commitment at this facility, with the hope that management addresses their clinical protocols and patient care standards. ​Admission and Legal Concerns I was initially hospitalized for a medical issue—severe, excessive panic attacks. Despite having voluntarily sought medical help and presenting absolutely no evidence or realistic basis of being a harm to myself or others, I was involuntarily committed to Acadia. ​At the time, I repeatedly expressed that I had a one-year-old child at home who needed my care. My concerns were entirely ignored. The isolation and stress naturally triggered further rapid, severe panic attacks. Shockingly, the medical staff attempted to use these anxiety symptoms—which they actively exacerbated—as justification to prolong my involuntary stay. ​Recognizing that the legal criteria for commitment were not met, I refused to be intimidated into staying and opted for a court hearing. I won my case. If you or a loved one find yourself in a similar situation and know you do not meet the legal threshold of being a danger to yourself or others, I strongly encourage you to exercise your right to a hearing. Do not let compliance under pressure dictate your stay. ​Medical Staff and Lack of Professionalism The performance of the doctoral staff was profoundly disappointing. During my interactions, doctors frequently rolled their eyes and dismissed my input regarding my own health and history. ​The lack of cultural competence and basic professionalism was particularly evident during my court hearing. My attending physician openly insulted me for wearing a headpiece inside the facility, despite the building being kept at 60 degrees in the dead of summer. It was deeply ironic and unprofessional for a physician of South Asian descent to mock a head covering, displaying a striking lack of respect and personal awareness. The doctoral staff and certain members of the night shift urgently require comprehensive training in empathetic care and professional ethics. ​The Saving Grace: Nurses and Peers The only reason I can rate this experience with any stars is because of the incredible nursing staff and my fellow patients. They provided more genuine healing than the medical staff could ever hope to achieve. ​Connecting with other patients, sharing mutual support, and being able to pray for individuals who were quietly struggling provided true comfort in a dark time. Additionally, one particular night-shift nurse was an absolute angel. Though I cannot recall her name, her consistent reassurance—telling me, "It’s okay, I’ve got you"—and her genuine execution of that promise meant the world to me. Bless her. ​Final Verdict While the frontline nursing staff and peer community are exceptional, the clinical leadership and administrative approach to admissions at Acadia in Greenville require serious oversight.”

“From a therapist: An amazing institution to work with. The intake team was incredibly helpful, the staff was friendly, and very informative. My client felt safe, taken care of, and got the help they needed. Thank you, ECU!”

“they do not actually do anything whatsoever to help their patients. they don't actually do therapy, they don't check up on anyone throughout the night, and they don't give you any information about costs or when you can leave. they hold you there for as long as possible so that they can get a large sum of money, not so they can actually help anyone. good place to send someone you hate to, because they don't need proof of anything happening, and that person will never get out.”

“They were so helpful with everything super kind and listened to everything that was being said I highly recommend”