Dr. TAKASHI MATSUKI, MD

“I was genuinely excited to find Dr. Matsuki's practice. A bilingual Japanese/English psychiatrist is incredibly rare, and I would have loved to work with him. Unfortunately, I never made it to an appointment due to my experience with the receptionist, Shiki. Over the course of nearly two weeks of back-and-forth emails, straightforward questions were repeatedly left unanswered. When I asked whether the practice offered psychotherapy (not just medication management) and whether they accepted either of my insurances, I received deflections rather than direct answers. I was asked to submit a photo of my insurance card, only to then be told they don't accept it. This was information that could have been shared upfront and that I had already asked about directly. The overall experience felt like the practice was not interested in taking on a new patient. If that was the case, they could have simply said so. Instead, Shiki's communication was dismissive and discouraging at every step, and actively deterred me from pursuing care here. We eventually landed on self-pay, which I was completely open to. But by that point, the evasive communication had already eroded my confidence in the practice. A receptionist sets the tone for a provider's care, and when that experience feels dismissive and inattentive, it raises real concerns. I want to be clear: this review is not about Dr. Matsuki, whom I never had the chance to see. It is about the administrative experience, which was a significant barrier. Seeking out mental health care is already hard. Finding a good fit is even harder. Poor front-office communication shouldn't be an additional obstacle, and unfortunately it pushed me to look elsewhere for care.”

“I really enjoyed and appreciated my first appointment with Dr. Matsuki. I was trying to find a new psychiatrist because my last in-person one did not meet my needs for a few years. I had to insist and convince my previous one to increase my meds when I wasn’t okay. I finally moved on to a virtual doctor, but my situation was too extensive to be manage by them which I respect. She was amazing and recommended some psychiatrists. I came across Dr. Matsuki. With him, he immediately listen to me and worked with me to adjust my medications. I needed a doctor who would listen to me again when I tell them how I experience certain medications. It’s been almost a month and the new medication regime has helped me significantly, so I look forward to further appointments with Dr. Matsuki.”

“Doctor Takashi has been such a pleasure to have on my team/support system.. He takes the time to get to know me, asks me questions, and genuinely cares. He’s made me feel safe and my anxiety goes away when I’m able to speak with him. He’s truly been a blessing to my mental health.”

“I had a wonderful experience with Dr. Matsuki. He was incredibly thorough and I never felt rushed during our time together. He is kind, compassionate, and patient, taking the time to truly understand my concerns. Plus, the telehealth process was a breeze—the platform was very easy to navigate. I highly recommend him to anyone looking for a doctor who genuinely cares about their patients”