Dr. David S. Deuser M.D. & Associates

“I couldn't have possibly asked for a better psychiatrist. I only left because I moved away. I lost count of how many years I spent receiving excellent, top-tier care from Sherri Kroll, and although I never saw Dr. Deuser directly, he always had a warm smile and gentle presence when we crossed paths. The staff is incredibly caring. Sherri took the time to really talk to me, even drawing labs, to understand me and my body and get the care I needed. I had been on at least 20 different psychiatric meds before I found this wonderful place, and they got me the right meds I needed to be successful in life. I am forever grateful to this practice. The phones may be swamped at times, and wait times may be longer at times. But it's all worth it for the top-notch care you receive. They are giving 100%.”

“Let me preface this by saying Ruby is great. She listens to me and fills my prescription in a timely manner. The office staff? HORRIBLE. They do not answer the phone and will constantly hang up on you. A few months ago I had an instance where I was overdosing on my medication and didn’t know it. I came very close to killing myself. I called them for a week straight multiple times a day and NEVER received an answer. My voicemails begging them to let me talk to Ruby and telling them directly “I am going to kill myself” were never returned. Recently they canceled my appointment and never contacted me to reschedule and never answered the phone for me to reschedule. I hate that I’m going to have to go somewhere new because I really love Ruby, but I can’t keep doing this.”

“Got a referral to this place and spent weeks just trying to get someone on the phone. The answering service is broken and either rings infinitely or goes to an answering service which is received by unprofessional individuals who never give a call back. When I finally got a human being on the line, which took 15 consecutive calls out of frustrastion that no other reasonable method was working, the woman on the phone never asked my name, wouldn't check to see if a referral ever existed, was exceptionally patronizing, unprofessional, pretended, like a bratty child, that any form of displeasure with her performance was "yelling" at her, which is offensive and a lie, and ultimately hung up the phone, because I expected her to actually do something, as her profession, were she actually a professional, would require, and in literally all other instances does. She told me I needed to drive there(40 minutes away) to pick up new patient paperwork, without actually establishing me as a new patient, and that I MAY require a referral (again, I would never have wasted this much of my life on this garbage if I hadn't thought it was my only choice because this is where I was referred to). She wouldn't take my name. She wouldn't check if a referral existed. She wouldn't give me an idea about an estimated time frame to get an appointment, should I be able to schedule one. She absolutely did nothing her job requires. I can't fathom what anybody is paying her for. I've never been so disgusted with a doctor's office staff in my life. I have stage 4 cancer and was referred to this place for anxiety. This certainly didn't help. What a waste of time.”

“I have asked twice in two months to have new patient paperwork mailed to me because I am disabled and cannot drive or afford an Uber simply to pick up and return paperwork. I have never received it. Also, when I told the front desk person I was disabled, her response was, “So, will you able to attend all your therapy appointments?” I found this very offensive and discriminatory. I am going to report them to the Georgia Composite Medical Board and have made an appointment with a different doctor.”