Downtown Psychiatric Services

“Downtime Psychiatric Services has truly been life-changing for me. From the moment I started, I felt heard, supported, and genuinely cared for. Victoria Carroll is absolutely amazing ,she takes the time to listen, understand, and create a treatment plan that actually works. Because of her guidance and compassion, I’ve been able to overcome so many challenges with my mental health and feel like myself again. She never made me feel judged, only supported and encouraged every step of the way. I’m beyond grateful for everything she has done for me. I highly recommend Downtime Psychiatric Services to anyone looking for real help and a provider who truly cares.”

“I've been a patient at DPS for almost 6 years, and I couldn't be happier! I've struggled with ADHD my entire life, and Victoria is the first provider that actually listened and cared enough to truly help me. Her passion for her field and patients is so encouraging! I get so much enjoyment from watching how excited she gets when she's telling me about the latest research & how hopeful she is for better treatments. She listens without judgement and never hesitates to tell me hard truths. "You'll ALWAYS have ADHD. The goal is to learn how to manage it." And that's exactly what I've done! Victoria, if you read this: I still haven't lost my driver's license!!! 🙌🏻 It's those seemingly small wins that make this chaotic life manageable, and I couldn't have done it without you!”

“I am so glad I found DPS! I had never sought psychiatric treatment before so I was unsure what to expect--and a little nervous. The staff made it incredibly comforting and easy to navigate. I've been a patient there for a year now and their professionalism and care for their patients is still top-notch. Victoria is easily among the best providers I have ever worked with. Her genuine concern for her patients' progress is refreshing and should be a model for other healthcare providers. DPS has truly made a positive impact on my life!”

“★★★★★ An Irreplaceable Asset with Jordan at the Helm Finding the right psychiatric care can feel like a daunting and overwhelming process. From my first phone call to Downtown Psychiatric, that anxiety was immediately alleviated, and that is thanks almost entirely to one person: Jordan, the Patient Coordinator. To call Jordan an "asset" to this practice is a profound understatement. She is the warm, welcoming, and incredibly capable heart of the entire operation. From navigating complex insurance questions to finding an appointment that works for a hectic schedule, Jordan handles it all with unparalleled patience and expertise. What truly sets her apart, however, is her genuine care. She doesn't just see you as another name on a list. She listens, she remembers, and she consistently goes above and beyond to be of service. You can hear the empathy in her voice, and it’s clear that her primary goal is to ensure every patient feels heard, supported, and comfortable from the very start. She is a calming presence in what can often be a stressful journey. The doctors at Downtown Psychiatric are excellent especially, My psychiatrist "Victoria Carroll" which i've seen for the last fifteen years, and i've never had a better psychiatrist in my life. Although, it is Jordan the patient coordinator that creates the foundation of trust and compassion that makes this practice so special. She is, without a doubt, an irreplaceable asset to the company. Any practice would be lucky to have a Jordan, but Downtown Psychiatric has the original, and for that, I am immensely grateful.”