Deerfield Behavioral Health

“The clinicians are competent and caring, but the office has NO follow-through. They don't return phone calls, either from patients or from pharmacies needing more information to fill Rx. These delays, which we experienced repeatedly, were so bad that I finally gave up working with them. Now I'm out several hundred dollars with nothing to show for it, but the added stress and anxiety of working with an organization like this just wasn't worth it. One of my family members is now, fortunately, with another provider; the other is just having to deal with what is fortunately a relatively minor condition. UPDATE 2/13/2023 -- As you can see, immediately after I posted my review, someone (maybe a bot) posted a public response saying that someone on the staff would follow up soon. I suppose they (or maybe a bot) posted that automatically to make it look like they really do care about their patients. Sadly, it's been over a month now, and no one has followed up -- just a letter in the mail telling me that I needed to schedule another med check. There was no mention of this review, which they clearly didn't read and had no intention of following up on.”

“Just seen some broad tantruming outside of a liquor store because they sold someone alcohol. Get on telemed immediately”

“Just tried to make an appointment for my son, but would not even consider because it would have been self pay...hope a person who doesn't have insurance doesn't need serious help because this company won't help them.. Was extremely disappointed..”

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