Crossover Westland

“Amazing facility, hands on quality care. Gillian Clifford, is the most knowledgeable medical provider there, with experience; she listens, advocates for her patients, and show cases her care and love for the profession. Gillian uses critical thinking, while never assuming, she understands her patients needs. The intake nurse, Omega, is the best nurse they have. She is always effervescent and brings a big smile on my face; which takes a lot, I’m always mean mugging with my RBF. Omega, has the ability to connect to her patients, making them feel comfortable and like family. She has a pleasant demeanor, creating a positive atmosphere. Omega, is an asset to crossover; she is the first interaction patients receive, she ensures it is a positive everlasting impression.”

“I became a client of crossover shortly after they opened. I herniated a disk while working for amazon and they refused to see or treat me. Crossover said that it was a conflict of interest and they could not get involved. That is very bad to hear coming from your primary care provider. Tending to your patients medical needs should be your 1st priority, not corporate Amazon. They also push other unnecessary services just to collect more money from insurance companies. This place should be investigated and closed. To Crossover: "Read those words in that oath you all swore too. You just violated them. " Typical Amazon, Profits over people!”

“I want to clarify that Dr. Claibourne is a horrible MD. She has ignored my symptoms multiple times, even when I had tachycardia and she brushed over my pain when I was suffering from early arthritis and when I had bronchitis back in October. Also I don’t want to be told that i’m “too young” to have so many health issues at my age that’s the least of my concerns when i’m trying to get preventive care and to heal that’s so ridiculous and uncalled for. And she didn’t need to give my mother an attitude when my mother is just there to support me at my visit. That was also RIDICULOUS. Never will I ever get care from her, and I advise everyone to stay away from her. She is always also mentioning how she can’t say or do certain things within the company to protect amazon.”

“I used to love this place. The staff is friendly but the hours went from convenient around work to now it's no different from any other doctors office. Found a doctor I trusted and left and went to his practice. Never going back”