Counseling and Psychological Services

“My first experience with CAPS was great—every experience since then has been just as others describe. The way their services/funding is structured, students only have access while taking classes. So while students are the most busy and least available is when we also get to make time for our “mental health” using what little CAPS has to offer—which usually just consists of pushing you away to outside therapists. I found this out the hard way when I tried to go in over the summer and could not. I had to pay $100 just to get an appointment, thinking it would be worth it as I would get to see them all summer. NOPE, I went in and they said find an outside therapist and I had to practically beg for more help, which was just one more appointment—which we spent looking for outside therapists. (I’ll add, I’m broke and that $100 went to my student account which was covered by loans, so seeking help from CAPS is costing me meals and adding interest over time) So much potential here, but sadly you could ask any student on campus what they think about CAPS and it will perfectly reflect these reviews. What a shame. If anyone is really seeking help, just skip this step and find an outside therapist or ask CAPS to connect you directly with a referral coordinator—especially since that’s really all CAPS is..”

“I've had an awesome experience using CAPS this semester. I was connected with a clinical psychology student for my brief therapy and a psychiatrist and they have both been wonderful. I was also given tons of resources for therapy both inside and outside of CAPS for the future. If anyone is hesitant about going to CAPS I would highly suggest going in for an initial assessment. Obviously everyone's needs are different, but I found it to be extremely helpful!”

“Terrible. Just go off campus. Not only are therapists flat out mean, but they don't help at all. CAPS refers students out because the university does not want the liability of treating students. It's as simple as that. The school literally has a billion dollar endowment. There's no reason why funds shouldn't be given. Save yourself some time and a painful experience and go else where.”

“My experience at CAPS was nothing like all these negative reviews are saying. I went to the initial assessment and was greeted cheerfully and given a clear understanding of the process. The provider I saw was friendly, understanding, and supportive. Since I was in need of both short- and long-term counseling (which they do not provide), my provider and I worked out a solution where she would help me find a long-term provider and in the meantime would schedule some weekly appointments with me so that I was not left without support. I did not get a Google search print-out. She emailed me names and numbers of three providers who are in-network and specialize in the type of care I was seeking. Overall, I would highly recommend this place for people who are struggling. If you're confused or are displeased with the service, communicate it! Ask for clarification. Let them know what it is that you need or what went wrong. They have an email and phone number for this. Super happy this place exists, and that I (and others) have got a place to go to for support.”