Complete Mind Care of PA

“Called to inquire about if my daughter's insurance was accepted and Veronica in billing was so helpful. Called to verify my daughter's insurance and even got the team to call me back after their lunch break to schedule. Jennifer is who helped us schedule and she was so helpful and got us an appointment within a week! Can't wait to get my daughter started in treatment. Thanks Complete Mind Care!”

“Mariya at Complete Mind Care deserves all the recognition. When I called, I was told the next available appointment wouldn’t be for about a month—but I really needed to be seen much sooner. Mariya went above and beyond and found me an appointment in less than a week. She was so kind, patient, and truly understanding on the phone. You could hear how much she genuinely cared about helping me and making sure my needs were met. That level of compassion is rare, and it made such a difference during a stressful time. Thank you, Mariya—you are amazing, and I’m so grateful for you!”

“The therapists and psychologists at this practice are truly excellent. They are professional, compassionate, and genuinely attentive to their clients’ needs. I’ve felt heard, supported, and well cared for during every session, and their clinical expertise is clear. However, my experience with some of the front desk/reception staff has been less positive. A few of them have come across as lacking basic people skills and human decency, which can make scheduling and general communication more difficult than it should be. In a healthcare setting, where many patients are already dealing with stress or anxiety, a more respectful and empathetic approach from all staff would make a significant difference. Overall, the quality of care from the clinicians is outstanding, but the front office experience does not always reflect the same level of professionalism. Do better.”

“Had a great experience with Complete Mind Care! They got me scheduled very quickly, and the process was smooth and easy. Maiya and the billing team were helpful in verifying my insurance, and Brittany was especially kind and supportive. Highly recommend!”