Community Services Group

“⭐ 1/5 My experience with Community Service Groups was extremely frustrating and disorganized. I requested my records multiple times and provided them with my information, including my updated email address. I spoke with Erin, who told me my records would be ready later that day. I never received them, and no one followed up with me. After waiting about a week, I was finally able to speak with Kim. At that point, I learned that they did not even have my correct phone number or updated email address, and I was told that my records had not even begun to be processed. I was then told they have up to 30 days to complete the request. I understand that organizations have procedures and processing timelines, but my concern is the lack of communication, follow-through, and basic organization. If I had simply been told from the beginning that it could take up to 30 days, that would have been one thing. Instead, I was told the records would be ready that day and then heard nothing. Based on my experience, anyone considering counseling or other services here should carefully consider whether this level of organization and communication is something they are comfortable with.”

“Their policies are so backwards, and the system is actually so messed up for people who are struggling with mental health issues. Not only do you have to wait months upon months to get on medication.Yet they expect you to meet all these requirements just to get help. Then, when you call back in to get help again, they tell you, you have to wait 6months before calling back to get an appointment. You're clearly not dealing with people who are well, yet.We're gonna make it completely impossible for you to get help. This place is the worst.”

“STAY AWAY FROM THIS PLACE. They treat people like cattle. In and out with absolutely no feeling. This place should be investigated by the department of health. It’s completely immoral how they treat people with mental heath issues. This is not a place where people who are struggling with mental health should go. They make it worse. Just look at all the reviews. Like they say….if it walks like a duck”

“This place absolutely deserves no stars. Where do I start? The Doctor always wants to talk about his life and what's going on with him instead of the other way around. He literally was trying to give me medications for my physical health which is the job of my primary care doc not him and trying to do the job of my PCP with no regard for my well being at all. He was extremely disrespectful and confrontational all the time. This is extremely unprofessional behavior and idk how he even has a job. I highly do not recommend this place to anyone.”