Community Health & Behavioral Services

1002 Oswego St, Utica, NY 13502, USA3.1(20 Google reviews)

Cost & payment

This clinic hasn't shared pricing yet. IV, IM, and oral ketamine are usually self-pay — ask for a written price for the full course. What ketamine typically costs

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At a glance

  • Individual psychotherapy

About Community Health & Behavioral Services

Community Health & Behavioral Services is listed as a psychiatric clinic in Utica, US. Contact the clinic directly to confirm which treatments it offers, its eligibility process, insurance participation, and current availability.

FDA-approved uses

General information only — confirm the clinic’s services and your eligibility directly.

Services offered

  • therapy

Location & hours

1002 Oswego St, Utica, NY 13502, USA

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Hours of operation

Closed now
Monday
8:00 AM – 4:30 PM
Tuesday
8:00 AM – 4:30 PM
Wednesday
8:00 AM – 8:00 PM
Thursday
8:00 AM – 8:00 PM
Friday
8:00 AM – 4:30 PM
Saturday
Closed
Sunday
Closed

Patient reviews

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What patients say on Google

“This place doesn’t show any respect nor concern for patients. My appointment was over a month out and I kept calling BEGGING to get in sooner because I needed help. The best they told me was to “call a crisis hotline.” When I did have appointments I was met with gaslighting, lack of urgency and “I’m sorry I wish there was more we could do.” They don’t even pretend like they care about what you have to say. It’s heartbreaking that this is one of the few resources in this area. Horrible mental health facility.”
Grace
“I am writing this review to help anyone who is thinking of getting services from CHBS. I had a great experience here. Dr. Shah has been phenomenal in my recovery and mental health. When I first came to CHBS I was in a dark place, was having anger issues at work, my relationships were suffering, I had difficulty in focusing at work and home and was having panic attacks. Dr. Shah helped me with my ADHD by prescribing the best medicine which helped me focus and complete my work, and she also prescribed a controlled substance for my panic attacks needed at that time and it helped me greatly. She is very compassionate and gives her patients the time they need. I benefitted immensely from her counseling in acquiring and maintaining my job. I feel so blessed to have Dr. Shah and I highly recommend her to all of my family and friends. I give her 10 out of 10. I am also happy with the front office scheduling service and would give them 9 out of 10.”
Sara M
“They have the WORST INTAKE. A COMPUTER DECIDES WHATS BEST FOR YOU (now). They fed me horrible pills for YEARS for an ailment I did not have. My diagnosis requires therapy which just isnt profitable. These people are like used car salesman with the pill pushing. They dont take an EMPHATIC NO 50 times as an answer, i was called at home to be offered another pill I wasnt already offered. They like to keep you sick bc thats more profitable. I switched NP's, I switched counselors many times. This place is bad news. But likely no other good place in the area to go to. So be vigilant!”
Courtney Robinson
“Had a bad phone call to reschedule an appointment October 23rd 2025. The young lady that answers the phone needs to learn her customer service skills. Very rude on the phone. I love my therapist and psychiatric doctor. But the people that answer the phone there makes don't want you not to come for your visit. 🤔”
Donna Booth
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