Community Guidance Center

“Loses and thus currently does not have a doctor ( psychiatrist) and then cancels my relatives very important shots and have not provided a plan to make sure they have continuity of care- the center should provide alternatives, like names and contact info of other psychiatrists ( or psychiatric nurse practitioners) relatively close and who take their insurance. This is a failure of huge implications for the populations they serve and puts patients at risk. How can this even be possible.”

“The Community Guidance Center in Indiana Pennsylvania is terminating my live-in caregivers care because he can't leave me for 3 hours 5 days a week. When we tried explaining Why this was the case. They completely ignored his request for additional therapy in exchange for their partial impatient program. I have cerepropro pulsey, i am legally blind and mostly wheelchair bound. If my caregiver were to do their partial impatient program, I would have to go with him”

“Violated HIPAA by sending my child's information (including their name, address, and school district) to another consumer. They did very little to actually remedy my situation other than offering to mail the letter again. I've been at this company for almost 10 years and it's an absolute nightmare now. Please contact literally any other mental health service in the county, not the guidance center.”

“I brought my child into this place on July 26 2024 for an intake review. It is now 7 weeks later and child has yet to see a counselor. The CGC has canceled EVERY SINGLE APPOINTMENT! EVERY ONE OF THEM! and each time they had a different reason. I called my insurance and let them know! I encourage everyone else who has had a similar experience to do the same!”