Community Behavioral Health

“DO NOT EVER COME HERE OR BRING YOUR CHILDREN HERE. THEY WILL NOT HELP AND ONLY MAKE YOUR PROBLEMS WORSE. Stopped going when I was 19 due to Mrs just throwing medication at me and when I would complain that it made me feel angry or more depressed her solution was just up the dosage which made the problem worse. At one point I asked her if she ever even used the cheek swab test my parents had been told HAD to be done(which wasn't covered by insurance and cost a LOT) to tell what medication would work for me. She said no she didnt need to bc she had seen my brother and whatever had worked for him would work for me too. Im not a doctor but even I know thats not how medication works. Add on to that im 98% sure she was violating HIPPA as after every appt she would send me out of the room and call my parents in even after I was an adult. They would say things that I never told them but I had told her. She would purposely cause me to have anxiety attack during every appointment and then blame me for "not being able to control my emotions." She is a horrible doctor and should have her license revoked.”

“Almost lost my job due to doctor placing me on a brand new drug that was pushed by a pharmaceutical sales rep. Unclear instructions were given on how to take medication causing me to take more than necessary. Violated HIPPA by releasing my records via email to the wrong place (not even a doctors office). Billing department could not keep it straight, tried to bill me for more than i owed, had to prove that i had paid with receipts and proof of appointment cancellations by the doctor. Insurance billing mix ups. Two appointments would get booked on the same day for convenience and then repeatedly cancelled with less than 24 hours notice. Showed up to appointments where the doctor had cancelled without notice. Doctor claimed i had high blood pressure after trying to talk to me while getting my blood pressure checked, causing my blood pressure to rise. Doctors are condescending, one of which asked me if i was lying to her about the use of illicit drugs and then challenged me to a drug test. The doctor asked the receptionist to perform the drug test, which she refused because shes not licensed to perform it.”

“Unprofessional does not begin to capture how dirty this clinic has done me. The billing team is non-existant and only bills when they feel like it. I have not been a patient of this facility for going on 6 months, and yet I have claims hitting my insurance as late as a few weeks ago. Every attempt to contact and pay for my services has been useless as I call the billing extension, pass messages up through the front office, etc. Nothing. This does not begin to even describe my treatment while a patient. After asking to work towards a diagnosis with Dr. Jani, I was shamed, and made to feel like my request was unreasonable. After this initial appointment, I was then told the Dr. didn't feel comfortable meeting with me anymore, and refused to refill my medication, after continuous attempts to reach her and ask her to refill before cutting off contact. My appointments with Tina Carter were unsatisfying and frustrating to say the least. From the first appointment, I was stigmatized and talked down to. She put Substance Abuse on my record despite absolutely no evidence and refused to take it off until I took a drug test, at which point she still did not remove the "diagnosis" from my account. I tried to give it a chance, but I couldn't make it work. This facility is a nightmare to work with, please go literally anywhere else.”

“This company is terrible. They bill you prior to your appointment and then miss the appointment time so you pay for sessions you don’t get. The doctors never get on the virtual call at the time of your appointment. I’ve been left waiting 30-45 minutes AFTER my appointment time for the last three weeks before giving up. You can’t ever get ahold of a doctor and the staff that operates the phones at the Salisbury and Cambridge locations are terrible. They never send you your appointment reminders or your links to new doctors and each one you speak to blames the other for any “miscommunication”. Nevermind the fact that they’re rude and quite illiterate over the phone. They hang up often and argue with you. I’ve been with CBH for a year now and I’m done. I’ll be finding a new psychiatrist. Should’ve done it 6 months ago when I was prescribed my millionth different med in 6 months because they just shove new pills down your throat when one doesn’t seem to work. Stay away.”