Columbia Mental Health Psychiatrists and Therapists - Silver Spring

“I had a virtual appointment scheduled and received a message with a link to join. The link did not go directly to the call, instead it led to a screen asking me to enter my email to receive another link. I realized I needed to activate an account through the app- this was not communicated prior. The activation code was still valid within the 7-day window, but it did not work. I called several office numbers starting at 5:00 p.m., navigating confusing phone trees. I left a voicemail and then eventually reached someone. They could not help me access the appointment. They also said they could not take a message from me to document that I had tried to join. I spent over 40 minutes trying to connect and could not join my scheduled session.”

“Very helpful everyone was professional and understanding. I am so glad to have found the help i was seeking through this group. Would highly recommend to anyone in need of counseling.”

“My experience so far has been great. Straight forward process to get paired with a provider and my provider so far has been very helpful.”

“Customer service call center as well as the staff the therapist the psychiatrist are very friendly, very professional understanding such an amazing environment to come across especially when needing help very open patient and willing to understand your needs”