Columbia Mental Health Psychiatrists and Therapists - Columbia

“Jen and Stephanie are just excellent! They ask questions, listen well to provide answers. My husband and i use Evexipel pellets for hormone balancing. Its the best gift we've given our marriage. Thank you ladies for helping us for years get the treatment we need to balance our lives together”

“My experience has been great from start to finish. The staff is very friendly and professional, which immediately made me feel comfortable and welcomed. My provider, Shanique Lankford, is truly awesome. She is very personable, genuinely listens, and clearly shows that she cares. She takes the time to understand concerns and provides thoughtful, practical solutions. I always feel heard, supported, and confident in the care I’m receiving. Highly recommend.”

“The therapist is fine. But the company goes by a corporate algorithm which is very much based on insurance reimbursement rather then personal care and therapy to the patient. Not to mention, I had the clinic cancel with two providers prior, on the day of the appointment. Having scheduled these appointments weeks in advance and having to adjust my schedule with my employer around them, only to be canceled the day before or the day of.”

“The on boarding process was painless. Historically I've had problems with getting my insurance setup at a new doctor's office but not this time. My NP Kali is the best! She's kind & thoughtful and most of all supportive. There's another person who I want to mention, Princess! Because whenever I've needed anything, from changing an appointment to figuring out insurance claims or paying off my balance she gets it done quickly and efficiently. The one thing, in my opinion, that needs attention is the way phones are handled. I don't think I've ever had a human pick up the phone when I call. It's very impersonal and frustrating to have to go through a machine when you're calling to inform them you'll be a few minutes late or you're having trouble with the website & can't log into your appointment...to name a few. If only a person answered when I call the office then I'd give 5 stars. Especially when dealing with those of us who already suffer from anxiety, its an added stresser.”