Clayton Center Community Service Board

“You’re scheduled department ms.T has been totally disrespectful an outrage. She stated that she couldn’t Schedule my mother because of her appointment but I called before 9 o’clock because she stayed at her appointment was at nine and I called 10 minutes before nine then she had an attitude with me over the phone and then I called back. She did not pick up this is an unprofessional lady. I need you all to please do something about her because if I call back again, it will be a problem thank you in advance.”

“They only have one case manager and the one that they have now seems dismissive or not concerned of your needs. So the thing is when you go here, you can’t change your case manager you’re stuck with just one person that I don’t think really care, I think her name is tina. I don’t know what’s going on with the center, but it used to be nice. Still haven't seen my Counselor after being there six months. Dr herb is cool and the only one that seems concerned. They either need to be shut down or something needs to be done Cause they’re using my insurance for nothing”

“My son and I visited today and the doctor and the nurse Hill gave top tier treatment very knowledgeable and caring we have been through a lot and all l can say God was in the mist.. Thank you so much for giving us hope”

“1/30/25 RECEPTIONISTS ARE RUDE!! They’re condescending and not understanding. We are the family members of those with mental illnesses, and you should be more empathetic. My family is so devastated and the lady at the desk almost didn’t schedule an urgent appointment I needed. I didn’t say not one word to offend her. She was projecting. I was actually scared to even call her out on her unprofessionalism in case she didn’t go through with it at all. I hope the right person sees this. The doctors are great, just wish they hired better reception who actually have the patience.”