Claratel Behavioral Health (formerly DeKalb CSB)

“My 1st time ever trying to believe there was a place that could provide services to help me work thru all of my issues, to better myself and on the 1st day, I get lost, I called the office, no one is picking up the phone. I reach out to the case manager, no reply. So I think this place does not care for people as a whole. If you cannot get in contact with anyone, then what else is there to say. I came all the way across town, early this morning, to be mislead! And honestly, I walked on faith, and took a chance to see if this place was going to be of assistance but it was an EPIC failure. I suggest, if you need help NEVER TRY THIS PLACE!!! THEY WILL MISLEAD YOU AND FAIL YOU HORRIBLY.!!! and it only adds more stress to an already stressful situation. I wish people wouldn't go out their way to mislead you. It's ungodly, at the very least. God bless yall. I pray yall turn from yall evil ways. Complete waste of my time and prayers and energy. Where is God when you need him??????.”

“very rude woman at the front desk behind the counter. has a dark colored hair & messy ponytail, bad attitude. short tempered. seems like she dislikes her job so maybe find a new one instead of treating people badly who are already dealing with enough stress in life. Zero stars. thanks”

“Unruly driver parked next to us nearly hitting our car in the Publix parking lot outside of Jersey Mike’s Subs today November 26th. Not once did the driver re park the Claratel van.”

“I've been going to 3110 Clifton location since June 2024. I enjoy the individual therapy, but the fact they won't chg my doctor and she's the same doctor my mother been seeing why before i begin attending I don't like. Also they will not help me with Housing at all. I've been at expensive extended stays, my mom's and now currently living in a room house. Everyone keep saying they help with Housing but I'm getting no leads nor help. Every where I'm going in Georgia mysteriously losing my applications or saying it's a wait and it's been months. Even places I went to back in 2022 saying they lost application paperwork.”