Chrysalis Health Ohio

“Very unorganized place. The therapist wants to redo autism evaluations and other evaluations for a child and never send what they say they will and need. They want you to use teams but don't send it to email, or confirm receipt. Also they want releases of information for a Dr but never send it to you so you can fill it out. Idk about this place.”

“My old therapist Rachel is fantastic I’ll definitely say! Would recommend her to anyone! The bad thing is the front desk and people in the office being so rude. They said I’ve canceled/rescheduled 5 times already!! Which is false and today would’ve been my 3rd if that! The last one shouldn’t have counted against me anyways because THEIR internet was down and couldn’t have my appointment! Than calls back 20 minutes before my appointment and asks if I still want to come in!! Like no you already said I could reschedule. Like wth!! The only good thing about this place is the darn therapist!”

“I've. Been going here for almost 10 years when it was still Jefferson behavioral. The caseworker division sucks however Dana and my current therapist Jordan are awesome. I had Rhonda when it was Jefferson behavioral and she's wonderful too. The caseworker program does not factor in physical disabilities and they don't treat caseworker well when a patient is having a physical issue well as if it's the caseworker fault when it's not. Sometimes physical disabilities happen and administration needs to be more flexible on that.”

“DO NOT GO THERE. The staff is completely unprofessional and had no care to address the needs of people getting help and also what the service is there for! The overall environment is not Conducive to recovery, lack of communication was an issue. Being told that in a 3 hour group we were not permitted to use the restroom or bring any type of food. Cary is who runs the facility does not care about anyone who walks through the doors. It’s a business first to her and unfortunately people cannot get the help they desire. Interrupting group multiple times a day, kicking out people who were doing the right things instead of wrong. I would not recommend this facility to anyone in need of Help. The workers who work hand in hand with people in it are great but it starts from the top. Oh and hopefully you don’t run into another client from there outside of chrysalis. You’ll be threatened with redoing a phase of 2.5 months. I went there for help and got everything but that. Unfortunately the people of our town have little hope to getting better but this place only makes it worse. Someone needs to investigate this facility ASAP. Do better Jefferson county! With Cary there no one will get help.”