Children's Service Center

“would rate 0 stars. do NOT take your child here under any circumstances. when I first started going here when I was younger, one of the bigger fouls they committed was assigning me the wrong medication because they pulled up the wrong name that didn't even sound like mine instead of mine, which made me very violent, and uncontrollable. I wasn't able to see a doctor for another 2 months after that. everything else was fine until I got older, which I was then moved to the adult wing of the building. they do not care about you here, they want to put you on medication and hope you get better, without doing any research or finding conflicts. they had me cut one of my medications cold turkey a few years ago because I was diagnosed with a minor seizure disorder, and it resulted in me almost taking my own life. despite me reaching out to them multiple times, their scheduling would never answer. this is currently the case today as well, they will not answer your calls unless it is convenient for them. they will also sometimes leave you without medicine a few days up to a week before you're next appointment, do not recommend at all. another incident is when bringing up gender identity to one of the male doctors, he proceeded to ask me about my sexual life and what I was doing, and then persisting I will never be what I want to be and I will only be identified by what my genitals are. again, HEAVILY do not recommend.”

“In December did 2 different intakes for my 16 year old...one for specific problem & other for teenage drinking. The first one was for the drinking counseling & they have it separate in Robinson Counseling Center around the corner mixed in with adults for drug & alcohol counseling which has some adults that are loud mouthed & many hanging out back smoking & who knows what else. Then for the other problem my 16 year old went to the counselor in Children Service Center & talked about the specific problem with the counselor saying don't counsel for that. I called to inquire why matched up with a counselor that does not counselor for my 16 year old specific problem that was discussed in the intake appointment & they apologized & said would check with supervisor which then they called back with the right counselor for the specific problem. Have not heard anything since then which was end of January. Did continue with the drinking counseling which the last appointment one one of the adults got loud in yelling & cursing slamming doors so definitely don't agree that 16 & under should be forced into going to separate building mixed in with adults from the Children Service Center. Thank God my 16 year old is doing better that now don't need services here. I do have a 20 year old that received services @10 years ago & was much better place then but now definitely would not recommend to anyone!!”

“I told this place several times to please stop calling my phone so then they sent me this telling me it's recommended that i need this (Blended Case Management (BCM) is a community-based, voluntary service designed to assist children, adolescents, and adults with serious mental health illnesses, emotional disorders, or behavioral challenges. It works by combining intensive, individualized care with traditional case management, allowing clients to maintain the same case manager even as their need for services changes) these people have bothered me & my husband & it's so frustrating when these people are invading our privacy I don't know how they even got my phone number but they need to stop i don't have any mental or emotional problems I work hard at a full-time job I've been with the company for over 20yrs & now I have to worry that someone is trying to cause problems that for me that could put my job on the line I'm writing this so other people can be aware of this kind of thing & watch out for people like this causing problems for hard working individuals.”

“My son is very low on meds and next appointment isnt until end of August. Called to get a refill and the medicine receptionist told me well you'll get them when you get them.”