Central Wisconsin Counseling Associates

“The very first and last interaction I had with this office was unprofessional and uncaring. They were more worried about my insurance card and address. Her tone was accusatory (like I wasn't going to pay them?), irritated I called and frankly seemed like she hates her job. Lady was rude, cut me off, didn't ask me anything about the reason for needing their services and when she didn't like the way my address sounded, she promptly hung up on me. When I called back and spoke to the apathetic manager, I got the same attitude. These people are pretty uncaring and unhelpful considering the industry they are in. Place needs a revamp and a whole new staff. Unbelievable. I am appalled.”

“I cannot say enough great things about Central Wisconsin Counseling!! After a very painful breakup/bankruptcy/termination/court order all within months of each other, I found myself fearing I was in a permanent downward spiral. I was questioning my own sanity and worth, and needing therapy. Thankfully, I turned to Central Wisconsin Counseling in Wisconsin Rapids. I was pleased that i was able to be scheduled for a prompt appointment. Dr. Roger has been a great help to me with healing and moving forward to becoming the best version of myself. I was referred for a mental health evaluation, at my request, and look forward to my continued sessions with Dr. Roger as he is helping me to find the self I have lost. He has a professional, yet casual way of assisting me to find peace and love for myself, for which, i cannot express my gratitude enough. Booking appointments is easy and convenient and the staff goes above and beyond for their clients. The office, itself, is a very professional setting, but also has a comfort that puts you at ease-a necessity for me when I am most vulnerable. Literal. Lifesavers. Therapy is not something to fear or turn away from. If you are seeking help, I strongly recommend Central Wisconsin Counseling.”

“My overall experience with Central WI Counseling Associates - having both therapy and medication care - has been nothing but positive. 1. The administrative team are pleasant, prompt, and treat me with respect. The atmosphere is calm and welcoming. I’ve never experienced billing issues nor difficulties with scheduling an appointment. 2. My therapist is an intuitive coach and empowering mentor. She listens, validates, and challenges me in all the ways needed. My sessions with her have led to increased self awareness and self love, and propel me to be my most authentic self. I am blessed to have such a skilled therapist in my corner. 3. For about a year I’d been considering whether to see a specialist about psychiatry medication but I never got myself to the point of taking action on it (partly due to stigma & worry). When I learned Justin Schuerman joined CWCA down the hall from my therapist, I decided to take the leap and ask for an appointment. — This was one of the best decisions I’ve made for myself in a long time. Justin has proven to be knowledgeable, experienced and skilled in his specialty while also being kind, considerate and demonstrating genuine interest and commitment toward my wellbeing and success. Talking to him is easy, I never feel rushed or unheard. I appreciate the time he takes to answer my questions and discuss options in a way that makes sense. If you’ve been considering seeing a therapist for counseling or a specialist for psychiatry medication, don’t put it off. There are good people out there doing great things for their clients, and I can personally attest to at least two of them at CWCA!”

“This place helped me become, and stay the best version of myself. I have worked with two therapists here whom have both helped me in times of great need. I would not be here today were it not for them and the work they do. I feel immensely supported each time I walk into the building. Beyond my therapists, I feel that everyone in the facility who knows me is supportive of me and my recovery, including the clerical staff, whom always greet me by name and foster an uplifting culture of good nature.”