Central Clinic Behavioral Health

“People complain about giving free help but no one says that until they’re homeless and don’t have it then when you need it, it’s not enough take it from someone that’s been there and back again. Take what you get because you could have nothing at all.!”

“This review is for the Central Connection intake team at Logan Hall off Burnet Ave. It’s not always easy to ask for help, but everyone—from the person who greeted me for check-in, to Jerry who advised on benefits, to Erica who handled my mental health assessment—was supportive, helpful, thorough and kind. The assessment itself felt like therapy, and I left with concrete tips for next steps on benefits. You can tell they care and I’m very grateful for their help. The appointment had to be scheduled well in advance and I’m sure they’re slammed, but if you’re overwhelmed, in need and don’t know where to start, this is a great resource.”

“Central Clinic is an absolutely fantastic community clinic. I've been going to Central Clinic for a couple years now, and everyone I've ever worked with have been nothing short of fantastic! I do therapy and psychiatric medicine management there, and I don't have a single bad thing to say. Even the secretaries who work up front are incredibly lovely and kind. Only trouble I've ever had is sometimes it can take a few weeks to get signed to a provider, as they are very busy, but this is because they are one of the only clinics around who provide services to people on Medicaid, which is a blessing itself. Highly recommend.”

“My husband got referred to this office and called on 2/15 to set up an appt. They took his SSN and insurance and said she would call him back that day or tomorrow. 3 days later, no phone call back and my husband is confused as to why he hasn’t heard back. He had to get transferred 3 times today just to get to the correct receptionist. While he was explaining what happened about not getting a return phone call, the woman rudely interrupted him and says, “Who are you again???” My husband proceeds to give his name and continue the explanation he was interrupted from. She puts him on hold and comes back to the phone to say, “Your appointment will be 2 hours, you need to come into the clinic, and my first available is Thursday.” My husband says, “I’m actually just curious why I never got a phone call back from your facility.” She says, “Well I’m sorry but I’m the only one here and I’ve been backed up.” My husband replies, “ I just need to know why my personal information was taken and I never got a return phone call.” The woman continues to explain she didn’t have time to call him back. My husband expresses to the woman that he does not want to be a burden to the company and if he can’t even get a phone call back, he doesn’t want to cause any further issues. There was an extreme lack of professionalism in this facility and the woman he spoke to on the phone. We do NOT recommend anyone attend this facility to receive psychiatric treatment because I promise you, you will leave needing more therapy from the way they treat you and the way they talk to you. We will happily take our business elsewhere.”