Centerstone

“I've been going for over two years. Haven't felt any better, have gained 40 lbs from different meds he's tried on me. When u call and leave message, bc nobody ever answers the phone, they don't even call u back. Now I'm out of meds, having withdraws and still nobody answers the freaking phone”

“2nd time in a row they told us we had an appt and it was actually never scheduled. Been two weeks and a safety plan still hasn’t been emailed to me and I’ve currently been on hold for 30 minutes.”

“Didn't hassle me when my male psychiatrist made an inappropriate and incorrect statement and I wanted to switch to a female psychiatrist. As long as you check in, be honest and comply with your meds and groups.. they will work with you. Just be nice. Don't be name calling or rude and nasty with them. They really do want to help. Update 1yr after original review. I am absolutely loving my new psychiatrist! I've also got my original caseworker back which was a happy surprise and am with a great therapist. I feel like a new person. I've really been able to heal from so much trauma and pain. Some very recent and some from childhood. I highly recommend going through Burrell. I've been through multiple agencies trying to find the right fit, somewhere they actually care and listen and will go that extra mile. I don't know where I would be without them.”

“Dr is great, front office is great. But the staff doesn’t like to work. Always going home early. Needed to speak to a nurse and they were all already gone at 3:30. The door says they are open til 5:00 but I saw only 1 receptionist in the building when I was there. The Dr wanted results ASAP but had to wait til Monday cause everyone left. It was a very long, stressful weekend on top of all the anxiety I’m already experiencing.”