Centerstone

“They write bad stuff about parents and tell the Dcfs caseworker you aren’t doing your work to get your child back even though my sister is showing up everyday and going on the videos and trying !!! missing out on the opportunity to be working !!!! and the councilor here wrote nothing but bad stuff on my sister pro-folio and reported it to Dcfs just absolutely crazy that someone could show up everyday and try every day and you people wonder why you get reviews like this! Get better help here iv heard nothing but bad things about this place ill be reporting every time”

“There are countless problems with Centerstone. A lot more than I can list in this review. There are a very small number of good experienced counselors at this place. You'll be incredibly lucky if you get one of them. You probably won't. The large majority of them are inexperienced. Do not get too attached to them. They are just finishing up their college internship hours. They'll be gone in a year or probably much less. If you want to see a doctor you will be forced to see a counselor as well, even if you don't want to. They make more money that way. If you refuse you won't see a doctor. Which is vital if you're already being prescribed medication. What choice do you have? None. It's mostly "chit chatting" with counselors about everyday BS. There's no real therapy going on at this place with most of the counselors. This place is a revolving door. People are constantly quiting and new people being hired ALL the time. The employees don't want to be there and you won't either. If you attend any groups be prepared for rude and unruly people. There are people court ordered to be there for substance abuse. One of the counselors named Matt just sits there and let's these people conduct themselves like it's a circus side show and not say one word to them. The administration and inexperienced counselors are the problem. The doctors and PA I've seen there are good. With the exception of a few really good counselors I've met over the years this place should be avoided if humanly possible. If not good luck to you.”

“If I could give less than one star I would. My daughter died last year and I now have ptsd. I tried to get therapy from centerstone. Twice now they put me with a therapist who didn't do therapy. They only chatted about mundane things. No use of any modalities or styles of therapy. My last therapist was Katina Bean. She called me and I finally asked her if we could begin therapy since we've had many sessions and haven't begun yet. At this point she became angry. She said "we've been doing therapy". I asked her what kind. She said CBT. I asked her for one example. She declined to answer. She then said "we weren't a good fit" and that I was making excuses. I had her on speaker phone also and I have a witness to the entire conversation. I then asked her to name one excuse. She mentioned how I said I couldn't afford things. I said "yes I'm poor. I cannot afford a vacation or to travel". I told her that it really hurt me that she accused me of making excuses. She then said "I never said that, you did". I wish I had recorded the call. My witness and I will both be making a complaint but I'm sure they will just protect their therapist and do nothing for me. So kind to be traumatized by a therapist who was supposed to help me with trauma. I guarantee I'm not the first client she has done this to and I won't be the last.”

“Centerstone and my son's care team have gone above and beyond for us. My son has been dealing with ongoing crises over the last year. His counselor, Katina Beane, has made herself available to him before, during, and after regular hours on multiple occasions and her selflessness has been a huge reason he is doing better. I can't thank her or the other individuals on his care team enough for supporting him through this difficult time.”