Caritas Behavioral Health Services, LLC: Gaelle Nyasa, Nurse Practitioner, PMHNP

“My first and last visit was rushed. 26 minutes. She would ask a question then talk over me when i answered or tried to explain. So i would just get quiet. She did not get to know me at all and did not help with my insomnia. Only offered me 2 medications that could cause harm. Said those were my only options. Which is not true .there were other medications she could have prescribed. This makes day 2 of not sleeping. Have to go to the hospital because not sleeping is dangerous. I am disappointed but not surprised. Some doctors do not take your issues serious. And how can they when your first visit is a rushed 26 minutes. I will not be seeing her again. And will be informing my therapist about this experience that caused me more anxiety and more stress. I hope they don't respond..”

“I felt seen from the moment my session started. I felt like Gaelle asked me the most appropriate questions to really understand what I was dealing with and tried to dig deeper to get the full picture which I truly appreciated. I felt safe speaking with her and felt super supported by her in trying to figure this out together. I should have made this appointment earlier!”

“They tell your insurance is accepted when it's really not but they don't both to tell you that until they send you a bill after a few appointments. The billing team doesn't even know how to do their job correctly.”

“I had a really great experience working with Gaelle Nyasa and Caritas generally. I appreciated how she was very understanding, non-judgemental, and carefully considered the best option for me. Feeling heard and understood in a medical setting seems especially rare these days and I was so grateful for such a good experience.”