Bobby Scott & Associates Professional Counseling

“Very disappointed with how I was treated by a staff member named Aubrey. I explained that I was dealing with grief and struggling with sleep, which is why I missed new patient paperwork sent early that morning. Instead of showing compassion, I felt dismissed and spoken to with an attitude. A mental health clinic should treat patients with more empathy and understanding. Hours after this review ** I left an honest review based on my experience, and Bobby Scott personally called me trying to pressure me into taking it down because he said it was making the business look bad. During the call, he stated that HIPAA no longer applied to me because of my review, which made me extremely uncomfortable. As a mental health clinic, I expected professionalism, respect, and better handling of patient concerns.”

“Destinee at Bobby Scott & Associates was absolutely wonderful! She was incredibly thorough and welcoming. I really appreciated how informative and patient she was—she took the time to answer all my questions and made me feel completely comfortable. Highly recommend working with her!”

“I would definitely say that my first visit was setting up my appointment. That receptionist is one of the most kind hearted people I’ve ever met. We were on the phone for almost an hour and she was so caring and kind. She even made me feel better about my situation and had never met me in person or talked to me before. This office absolutely has to keep her. I love my therapists but she the one I’m most excited to see at every visit. She makes the thought of therapy not seem so frightening and she’s very welcoming. It was like we knew each other for years and were catching up with each other. I don’t know her personally but she definitely a friend at heart and I don’t think she can help it. Marcy or Marcie please stay because if you leave I’m not coming back. I’m kidding…Matt and Bobby are awesome too!”

“I highly recommend Destinee to anyone looking for a psychiatrist who is not only knowledgeable but also warm and supportive. Bobby Scott and Associates is lucky to have her! She has been incredibly kind, patient, and understanding throughout my journey. From the very first session, she made me feel heard and supported, creating a safe space where I could openly discuss my concerns. She genuinely cares about her patients and takes the time to listen and provide thoughtful guidance. Her compassionate approach has made a huge difference in my mental health, and I’m truly grateful for her help. BS&A’s front desk staff is always cheerful, helpful, and friendly every visit as well.”