BHG Richmond Treatment Center

“Great atmosphere, great staff..Small, friendly and discreet, always makes you feel welcome and like you are important”

“Still receiving treatment 7weeks in and the whole staff is incredible and window 1 is an absolute Angel 😇”

“Awesome staff at this place, and they are always friendly no matter what the situation. Very professional people and they always do their best to make sure everyone gets taken care of in a timely manner. I would definitely recommend this place over any others of its kind. They go above and beyond to help people.”

“I thought this clinic was absolutely amazing. Nice staff, nice nurses, and just all around good people that seemed to genuinely care about your well-being. I was wrong. I've been going to this clinic for nearly 5 years now. I'm not gonna say I've been the model patient, but it'd be hard say that I'm not darn close. Clean UAs for years, no absences, always bring my take-home bottles back with me when I re-up. That changed. According to my counselor I missed a diversion. Only one and they start me back daily dosing. I live nearly an hr from this clinic and I have a full-time job. It will be physically impossible for me to daily dose there everyday. There is absolutely no chance I can. Not without risking my job. Now, they say that I haven't called in for the diversion recorded line since April of last year. I know for a fact that's not the case. My counselor informs me that my patient id number for the callbacks is a 3 digit number. The card they gave me had a 4 digit number on it and every time I've attempted to call it has said can't find patient with this number. When the automated callback number program first started, I raised this issue with the nurses at the windows because they're the ones who gave me the card. They told me, and I quote, "That means you're not scheduled for a diversion then!" Come to find out it was supposed to be a a 3 digit number. For this, they are essentially ruining everything I've worked to build over these past years. I'm scared. I'm afraid that I'm going to become that poor version of a human being I was before I started Methadone and I don't want that. What hurts the most though is that they don't seem to care. Apparently, years worth of positive work and improvement isn't enough to save you, however 1 mistake is enough to condemn you. I'm scared and IDK what to do. UPDATE: It has been 2 days since I I lost my take-homes and it makes me very proud, thankful, and blessed to say that my team here went to bat for me and were able to get me knocked down to just 2 weeks instead of starting over. I should've trusted in them. As I said above, up until 2 days ago they have never been anything except fair, compassionate, and helpful to me. I panicked and was scared and now I'm humbled and sorry. To Connie, who is the program director at this clinic and to Clare, who is my counselor; thank you both so so much for your advocacy and I'd like to apologize for ever doubting you or your motivations. I'm very proud to say I'm a patient here and it makes me even prouder to say that I have amazing folks such as you guys in my corner to help. I couldn't do it without you guys. Anyone who reads this, if you're thinking of coming here, do it. You'll not find a better organization of people who generally care about you and your success in your journey towards sobriety. I live you guys and thank you so very much!!!”