BF Empowerment Center

“They violated Hippa laws by sending my father information about my therapy sessions! Mind you I am an adult and it no reason to contact anyone but me unless it’s an emergency. Horrible people work there and it’s horrible company. Run!! Had so many issues with this company I would not recommend them to anyone. My son was working with this company and he was discharged without my knowledge after it took so long to get someone to even work with us for him. Unorganized, unprofessional and violates laws. Big money scam. Case manager was nice but he was the only one who I believe cared at that place and they got rid of him too. Do not trust your loved ones in their care you will regret it.”

“I've never seen with a company like this! The answering service acts as if they have the RIGHT to be rude,loud and hood.Mrs.Park doesn't return phone calls, or emails. Most of the amazing staff ran or was disregarding. In January 2024 I requested my family's medical records and I was told it would take up to 30 day's which was fine. However it's March and still no word! Which there not allowed to do,from what my insurance company said! Sad when the real vision of the company has fallen by the way side! Help the client's as quick as you bill for half the service!!! I also have all the phone logs and email's.”

“Went in for therapy as was having struggles in life and could see the downfall coming so needed therapy. Filled out forms and set up payment. Finally got in session, secretary decides she is going to interrupt session to as not needed questions things that had already been put in place before session started she just wanted to screw with things and session. That session ended half way through and I left completely upset even more so than when entered needing therapy and disrespected. Mental health got worse so had an emergency session the following day because only place that could get me in. Paid in cash to make sure everything was good. Counsler talks to me and got me ok through session. As we leave a very angry woman comes out demanding more money and starts saying that anybody in her office can interrupt a session whenever they want and just lecturing me to n middle of building. Completely made all progress made in session wrong because everything counselor said this woman essentially said was a lie so threw trust in counselors out. This exculpated so far that owner had to intervene and separate me who was there for help from her angry worker. I left in such a state that three years of sobriety went away as I went back to self medication. And to top it off to be treated like crap, set me back three years in sobriety, and have a complete mental break that I spent 72 hours in hospital for they charged me $641. This place from secretary to counseled, to management, to owner are completely ripping people off and causing problems. Do not go there for help you will get worse and they will take you for all you have while destroying you.”

“My therapist Shannon has been honestly the only therapist that I have connected with. I have never stuck it out with a counselor before her. She has helped me through quite a bit. She is so kind and just a good energy to be around. I highly recommend seeing her.”