Behavioral Health Solutions of South Texas

“Novelty, Behavioral Health with Dr. Correa is superior and exceeds my expectations. The telephone service for the past five months is beyond ridiculous no Telephone skill, no empathy, no Human available to answer the phone call when it’s 9 AM in the morning central standard time because of the telephone service alone, I would NOT RECOMMEND Novelty, Behavioral Health. If Dr. Correa begins his practice somewhere else I would recommend him to be there during your appointment only because making any available phone call to Dr. Correa is not possible. The staff doesn’t know how to answer the phone or provide you empathy or any kind of skill To comprehend urgency,or a patience mental health or just basic customer service skills, If it wasn’t for Dr Chara, I would’ve given this office a ZERO!”

“Original review 1 star: They never answer the phone, their auto attendant is a test message, and they don't return messages. Edit: I ended up going into the office myself and speaking to a counselor. I proceeded to complete phase 1 and 2 here. Amazing experience. Don't know if they fixed the phone issue, but the councilors are incredible. Adrian, Monica, and Steven made a great impact in my recovery journey. Thank you all so much. 5 stars 🤩”

“They are rude, un profesional if you don’t know something they hang up the call and block your number and they keep your relatives longer than they should because they want to keep charging your insurance”

“It's great , they are very busy helping patients .”