Behavioral Health Outpatient Center

“I just bc called to inform them about my father Ernest and she told me this is south fulton or north Fulton knowing 10 park pl is not north or south I called 3 times to inform them of his situation she advise call back ten mins the phone kept routing back to her which I know she can inform me”

“I was a patient at Grady Park Place for about 2 years and fortunately able to leave and found another better facility. The proximity to my residence was a plus and they allowed me to see a Dr basically for medication every 3-4 months without also seeing a therapist, which many places require, so I gave Grady Park Place a chance since as a resident of Fulton County why not try it? Everything was ok at first despite the fact that many patients seem bound from courts or the atmosphere is very oppressive, they wand you when you come in. It’s not very inviting. But my psychiatrist put and out accused me in the notes of having “illusions of grandeur” and that I claimed to be educated and wanting to go to law school, seems like a positive goal, correct? I read the appointment notes and emailed Grady about the fact yes I have a master’s and paralegal certificate and why would this ever be questioned? No response. No one to ask about it. Then I took my resume (which states my schooling) and showed to the dr or nurse practitioner who then said I may have just made up a resume. At that I transferred out of Grady Park Place/Grady Health Systems. I was humiliated and distraught and it was not comforting or respectful to be belittled. In my experience it functions like an institution and is very clinical, when it should be a supportive place for any Fulton County resident. I do not recommend.”

“Grady Health System should be “appalled” how this system is operated! John M. Haupert, Grady Health System CEO, be the change for psychiatric care that Fulton and Dekalb counties need! The wait time exceeds three hours; the staff is very unprofessional at check-in. Staff have personal conversations, while sipping hot tea. Change is needed NOW!”

“Ms.Tameka (Front desk personnel), Ms. Shay, and Mr. Lindsey (MH Case Managers) made a profound impression on me during my first visit. Their responses to my questions were informative and well-thought out. And they didn't seem burnt-out or angry but seemed to enjoy their positions there. They all showed a sincere passion for helping others with their issues and concerns. I felt empowered and encouraged after the consultation was completed. Thx so much.”