Bay Counseling Services

“I have been under the care of Angela Long for close to 2 years now & I applaud her expertise, compassion & willingness to really hear what I am saying & adjust the treatment plan accordingly. She is the 1st practitioner who has prescribed meds that are actually helping my depression. I am an RN & was referred to Long Integrated Psychiatric Services by a friend who is also an RN. I see Faith Storm for therapy & she too is very professional, easy to engage with & has been effectively helping me get through some very difficult & painful circumstances. I have never had scheduling problems & office staff has always been friendly & helpful. 👍”

“They are very rude to clients and very arrogant. Yet they don't listen to what you have to say. The receptionist is very rude. If you have any other options, don't go to Bay counseling!”

“Incredibly rude and snobby receptionists at this place. I am 19 now and have been going here since I was 12-13. They have always in that time managed to be incredibly condescending and unhelpful. I think at the very least if you’re going to work in a mental health facility or something adjacent to that, you should have some training in learning to be patient and at the very least not rude. I had not been to see my psychiatrist Dr Pritt in about 6 months because my uncle and grandmother both died and it severely affected my mental health and not much else seemed important. However, I was running low on my meds, so I called for a refill- the lady who I first spoke to was nice, and told me she’d leave a note for her manager- the lady who called me the next day was unbelievably rude and unhelpful, as if she was annoyed at having to lift up the phone. She immediately told me they cannot do anything for me because I hadn’t been there in 6 months so now i am considered a “new patient”. (I have been going here around 5-6 YEARS seeing Pritt) and that he was going on vacation anyways. These ladies do not want to deal with you, and have a very clear disdain and sense of superiority over the mentally ill and disabled patients. They told me to “call the crisis center” and hurried to end the call. I had to call about 5 other places and finally begged for an emergency refill from my primary care physician for my Duloxetine, only because I have been on it for years and i was already having panic attacks. Would not recommend this place even if it was the only option.”

“Pros. Its local. Theres never any wait. They are always on time or very close to it. Cons. If you just want someone to listen to you while they take your money, this is the place to go. They push appointments to make money even when you dont feel the need for them and wont continue refilling even the mildest of prescriptions without regular visits - even when youve been on the lowest dose steadily for approx a year already and have had postive results during that time. They claim its for 'safety reasons.' Plan on paying your copay every other month to sit on their couch for 3 mins and say Yep everythings fine, just to get approved a refill which is only good for 1-2 more months. Half the time they will ask you to pay your copay at check-in, the other half they will bill you and act like you avoided the payment during your next you call or office visit. If you call the day prior to cancel your appt, plan on still getting a bill or owing extra when you show up for your required next appt. Also, theres no privacy when you check in because the waiting room is the size of a walk-in closet. Staff up front never seems friendly or eager to assist, if anyone is even sitting there when you walk in.”