Austin Psychiatric Clinic

“Notice the correlation between those who rated 5 star reviews and their total Google review history? Seems a bit convenient doesn’t it? I have never written a Google review before because I never felt it was needed but this one is an exception. I was a patient of Dr.Blayne Harris a little under a year ago. I had recently moved to Texas looking for a psychiatrist in Austin and decided to give him a try based on his ratings. Without going into too much detail, the brief couple of months I had with him were very unpleasant. To start, he is pretty much impossible to reach other than setting up an appointment. I had multiple billing issues that he provided little assistance with. More importantly, Dr. Harris lacks any empathy and made me feel as if I was lying about my symptoms and medical history which no doctor should ever do. After informing him that I was going to leave his practice, he blocked me off the intakeQ page and ignored my various calls/voicemails/messages to send my medical documents over to my current doctor. In my opinion, Dr.Blayne Harris doesn’t care about his patients, he only cares about their money. There are many great doctors in Austin, I encourage everyone reading this to do research before committing to one.”

“So far so good had my initial appointment went very well doctor listen and gave me good information. Easy process getting set up and talking to the right people.”

“tl;dr - Compassionless culture that's more concerned with rules than patient care. Oh, and they respond to negative reviews with lies. I waited two months for an appointment. During the intake exam I was told that I was being profiled to see if I was “Good Enough“ to be a patient with the practice. Whatever that means, it wasn’t clarified when I asked what that meant. They also claim to have asked me to get previous records, which they didn’t, and wouldn’t proceed until I fulfilled this requirement. They waited until the appointment to tell me this when they knew about it in advance, and could’ve asked me beforehand. This practice is interested in nothing more than collecting money it seems. Completely unprofessional intake, and new patient process that is confusing and likely intentionally obtuse. At the end of the appointment I was in the position of pleading to talk with the doctor, because I am seeking help, I was refused because of paperwork. Edit: Ah, the ole you don't follow the rules so it's your fault reply. Read the patient notes! I spoke with the Dr. regarding that info and he said I could proceed with the appointment. Also, you said I had to be a "good enough patient" WTH does that mean, you wouldn't expand on that. The left hand does not know what the rights hand is doing. It seems you only reply if the reviews are bad. Methinks the front office (and maybe the Dr.) just don't want to deal with patients.”

“Awful - the most disorganized and confusing tele-health set up. Then when I did get into the waiting room, Dr. Harris had no problem acting annoyed at the mishap. Do NOT schedule here, the 1 star reviews are right! That's not even the worst part lol. He was very clearly antsy/frustrated and wanting to get me in and out. He asked for a detailed history of my prior diagnosis, which is fine and asked for my medical records, which again, that's not the issue here, the issue was when I went in to detail about my history of meds and where I am at currently with them (which I am very happy with, it took me 2 years and I had a few doctor changes with in that) Dr (which really shouldn't be in front of his name) Harris seemed to think I was incompetent about my own meds and then decided to share his opinion that my doctors "don't talk to each other" LOL, you have no idea what these circumstances are because you didn't even listen to a word I said before that. I have ADHD, stimulants have changed my life and have helped me over come my depression and other chronic issues due to be under-diagnosed for years. It was because of GOOD doctors I got treated! I had some other health issues on top of that as well with some chronic pain added in there that caused some snags to medications I was on but I worked with a psychiatrist and rheumatologist to address these things over a span of two years. Here's the thing, I have an established and well managed med routine that works for me and all I needed was a compassionate doctor that wasn't going to leave a practice again and that I had to chase down (which was an issue with my prior doctors office) but I am stable on my meds, I needed a stable doctor to manage them for me, Dr. harris is not stable and is not a good fit for those needing meds that are stigmatized already. Dr. Harris thinks you are med seeking or you are ignorant and don't understand your own body and mind. He is why the mental health industry is a scary place to navigate. I ended our tele health visit after it became verrry clear he was not competent nor willing to be a good doctor and listen with compassion and empathy. Dr. Harris, if you don't enjoy your job, you should think about a career change. People are complex but not evil. My entire life, I have never ever had addiction issues and even if I did, I still deserve compassion. Your patients know their bodies, why don't you listen to them? I felt very violated and icky after. That should tell you everything you need to know.”