Associates in Behavioral Health Care

“I missed my appointment today because I couldn't log in when I finally logged in I had missed it ! no problem I'll pay my bill. Today you just lost a patient because of one person mela or mala what ever her name is . This person needs to know how to communicate with other adults . This woman needs to be held to some standard. I grew up in the streets and had a rough life and have gained great health with Dr Khan . That being said I will not let anyone speak down to me like she did today . The old me would've enjoyed to the fullest her attitude sucks but I'm a better man today because of Dr Khan service . Today I'll start looking for a new doctor and hopefully this doctor has a better office staff anything is better than mama mala or mela . Thank you to doctor Khan for all you have done for me THANK YOU SIR . As for mela I'm glad I'm in a better place today with health and God in my life . Nobody should have to be talked to like a child when contacting the doctor office . I guess Monday suck for mela . seriously I hope you fix her . Also I will be leaving this same statement on Google review adios mela. Time to find a new home .”

“I have been a patient at this practice for two years and have always had a wonderful experience with my provider and with Mala, who was incredibly professional and caring when I first started. However, after a brief hiatus due to an insurance change, I am shocked at how the office culture has declined. I called on January 5th to update my info and was told by Maria there were no openings but that she would notify me of any cancellations. When I followed up on the 20th, Maria was extremely dismissive and acted as if we had never spoken. She then falsely claimed I had canceled an appointment on the 2nd—an appointment I never scheduled—and told me I’d have been seen sooner if I’d kept it. To make matters worse, when I asked if I could speak to Mala she claimed that she was listening to the entire call as a way to intimidate me, then hung up on me when I couldn't immediately commit to a time that conflicted with my work schedule. It is heartbreaking to see a practice I trusted treat long-term patients with such hostility. I hope management addresses Maria's conduct, as patients deserves better."”

“RUN, DO NOT TRUST THIS PRACTICE. My husband called and was told his Dr was in network. We paid for two visits, and when our insurance came back, it showed our Dr suddenly is not in network. We then called our insurance for a review and the OFFICE person “Chrissy” assured us he is. After two more appointments, suddenly “they never told us he’s in network.” WHAT!?! Are you serious? This office is an absolute joke and a money grab that takes advantage of people at the worst time of their lives. They will be reported to the state for their actions and misleading statements. This isn’t right and no one deserves this as they navigate their behavioral health.”

“This is a great place. The office manager, Mala is kind and helpful. She is efficient and really goes out of her way to help to make scheduling and visits meet your needs. The therapist and doctor are kind. This is just the place I needed.”