Aspirus Behavioral Health Clinic - Stevens Point - E Maria Drive

“Wouldn't let me make an appointment for therapy without a referral. Everyone could use therapy, why do people to need to have an another unneeded appointment. Aspirus only cares about money. Profit over people!”

“I brought my granddaughter to a scheduled appointment at this clinic. My 16 year old granddaughter gave her name to the receptionist. The receptionist looked at me with suspicion and asked my granddaughter who brought her in. "Grandma." The receptionist asked if I had permission to bring my granddaughter to the scheduled appointment. A grandparent needs PERMISSION to bring a grandchild to a scheduled appointment? The receptionist interrupted my daughter at her workplace to ask if her mother had permission to bring her daughter to the scheduled appointment. I expressed disgust to the receptionist and another person in the background. "It's Aspirus policy." What threats do grandparents present to anyone at any Aspirus clinic when bringing grandchildren in for scheduled appointments? Mass shooting? Fire bombing? Hostage taking? My 16 year old granddaughter was scheduled to spend 50 minutes alone with a therapist she trusts. The clinic hires therapists too incompetent to recognize fear or distress in a teenager? This policy presents 3 problems: 1st It is a ridiculous policy, which means Aspirus has probably created other ridiculous policies. 2nd The policy is not adequately explained to parents, since no one told my daughter about it. 3rd The effect of this policy is to suggest to children that they should be suspicious of their grandparents. My granddaughter saw suspicion toward me on the receptionist's face. In a world that needs more positivity, Aspirus is creating unnecessary and harmful negativity. The only good thing about this situation was that my granddaughter saw me speak up against negativity. Grandma me happens to be a bestselling author and professional speaker with an international voice. I promote positivity around the world. Aspirus has made itself a "Don't" example. The most important don't is to NEVER show suspicion toward an adult in front of children who identify that adult as a grandparent. I told friends and a coworker about this incident. 2 Facebook friends expressed shock. 5 other Facebook friends liked my plan to post this review. One of them said this: "Lots of complaints about Aspirus out there for years." (Those ridiculous policies) A coworker said, "Yeah, you kidnapped her so you could take her to a scheduled appointment." The receptionist never smiled and was not the least bit friendly, even to my granddaughter. She was continuously negative and suspicious. Aspirus wants employees to be negative toward clients?”

“Wouldn't recommend especially if you are seeing the same therapist as someone you know. My therapist used information from a former friend's to chastise me and was very offended by post she was told about through that person as well. Unprofessional and extremely disappointing and a HIPPA violation.”

“No one ever answers the phone or calls back in a timely manner. Can’t get meds filled or questions answered.”