Arm Acres Outpatient Clinic - Carmel NY

“I have been going here for over 2 years and I can honestly say this place and all the counselors and staff here are absolutely helpful in any way they can!! Thank you for helping me save my life!! Wish they would answer the phones tho when u NEED them smh!! Other than that really can’t complain oh wait… also that u didn’t have to go thru a million counselors while going here thank GOD the ones I’ve had have literally saved my life well atleast the second one I had did wish she ain’t leave man Good luck Sharon 🙏🏼❤️ God bless!!”

“Our encounter with this treatment facility has been nothing short of a horror story. The constant lies from case managers amplify stress, while the lack of regard for individual needs and goals is deeply disheartening. Faulty tests, indicating substances never used, only add to the nightmare. Communication is a disaster, with days passing before any response. Hours of waiting in a neglected facility are the norm, and false claims of completed treatment create a bewildering rollercoaster. Far from a supportive environment, this place feels like a torturous institution, descending into a circle of hell deeper than Dante ever reached. My spouse's supposed "treatment" here stands as the most horrific abuse of power I've ever witnessed.”

“Unfortunately I had to click a star to review, a filthy disgusting place that cares nothing about you but your insurance. Hopefully will get shut down due to the documents being sent to NYS. These people don’t want to help you”

“They are like family my counselor Michelle madrick helped me a lot also Willie and Pete too,,”