Anxiety & Depression Clinic of Columbia

“Maureen is a wonderful therapist. In the short time I was her patient, she took her time to get to know me. She just listened, she didn't immediately try to offer help or suggestions, she just listened and really wanted to get to know me and how I think. I felt like we were creating a friendship, that this was someone I could turn to and she would have no reason to agree or disagree and I really trusted her outside point of view. It was only three months but she helped me a great deal and it wasn't until she got to know me that she would offer up suggestions or other ways to think about a situation. I felt like she genuinely cared about me.i understand her style might not work for everyone but it did for me. Thank you for being what I needed when I needed someone. I needed someone who listened and allowed me to explain my thoughts. As an adult, I found her to be a perfectly good fit”

“I am using my wife's account to leave this review. Horrible experience with this clinic and Dr Buckmiller. During the zoom visit, he informed me of my diagnosis which I will not get into the private details of in this review. When I requested a superbill, they forgot to list the diagnosis. When I requested that it specifically be listed for insurance, they sent me a copy that showed something other than what he told me in our visit. One of the main diagnosis I received is nowhere on the paper. I can only assume that he took zero notes during our time and just slapped something on the bill to be done with me, to the best of his memory. He told me in our meeting a specific drug that he would prescribe me. When I said I wasnt sure, he told me to think about it and just reach out to him if I decided to do it. When I finally did reach out, it was NOT easy. There was no access to him directly. The office took a while to middleman the situation. Upon getting an answer, the admin said that the doctor never settled on a specific med and that I would need to meet him again to decide what RX was right for me. This is NOT what he told me. I feel fully misled and like I wasted all of my time, energy, and money. This experience is a huge setback in my mental health journey. This makes me not want to ever seek help again because this was such a miserable and expensive experience. I picked this Dr despite not being in network because I thought I could trust him based on what I read online. I was extremely wrong. I would never in 1000 years recommend this clinic or this doctor to anyone.”

“I am sharing my experience so community members can determine if this organization is the right place for them to seek care. Doctors at the location do not accept insurance because they do not feel it reimburses them sufficiently. During my initial appointment, Dr Creston Andrews only went over one potential side effect of the medication prescribed, and required prompting and had to make a subsequent phone call after the appointment to discuss side effects. My second month's prescription was erroneously sent to the pharmacy; the prescription had the wrong quantity and the wrong dosing instructions. When I raised this concern with the facility they argued with me about the incorrect prescription being sent to the pharmacy. In a phone call regarding my concerns the owner, Jared Torbet, stated 'they (Anxiety and Depression Clinic)didn't think they would ever be able to meet my needs'. Jared also stated that he had forgotten to get me scheduled with a therapist for the past month. In a phone call with Dr Andrews in the same day Dr Andrews accused me of threatening her license and the facility in response to my concerns about the medication error that had occurred. She also encouraged I leave the Anxiety and Depression Clinic multiple times. A complaint is not a threat, providing feedback is not a threat, discussing rights of a patient and the legal framework for which an organization operates is not a threat, and self advocacy is also not a threat. My statement about providing feedback online was not a threat as well; those actions are to protect the community and allow people to make informed decisions about provider/facility selection. The only person who can threaten/endanger thier license is the license holder through their actions. If threats had been made against the facility, law enforcement officers would have been called immediately and the patient provider relationship would have been terminated on the spot by the provider. I did not experience a safe environment for mental health care, and I am leaving this information so other community members can make an informed choices regarding their healthcare needs.”

“Dr. Buckmiller and the crew at the A&D Clinic do incredible work at getting to the source of the problems causing anxiety, depression, ADHD, and other mental difficulties instead of just throwing medicine at you to relieve symptoms. I am personally working on getting medicine free after many years of depression and anxiety symptoms and it is a relief to have a doctor on the same page. Dr. Buckmiller takes the time to explain the different agents and components of medicines which gives me great comfort. 10/10 recommend if you are serious about getting to the root of the problem and enhancing your mental/ overall health!”