Altapointe

“If I could give negative stars I would. Horrible place to get care but the only one available for Medicaid. I had to wait over an hour an a half past my appointment time to be seen. They don't care either. They won't tell you what's going on or why you are waiting that long. If you go here make sure you have more than 2-3 hours for your appointment because you will never be seen at your appointment time.”

“After Dr Wilson left my care was handed to Dr Cronin who decided to not fill out paperwork that was necessary for me to receive benefits and pay from my current job. Left me without any options just refused to do his job and left me (who is 2 months pregnant) without a way to receive pay and without a doctor because I’m no longer using this clinic. I wish I could rate this office in the negatives. They should be ashamed of the way they treat people, let alone a pregnant mother like myself. Sorely disappointed and dissatisfied with this team of people. I no longer have a job because of this refusal to do the paperwork. (that I’ve had done without any issue when Dr Wilson was my doctor). I had used this facility for YEARS and because of this negligence from Dr Cronin, I will never use or recommend any office or affiliated group that employs such a monster of a doctor”

“This place saved my life, especially when I worked with Anne and John. Both are caring and very knowledgeable about their craft. They do have some serious and out-right strange policies to where making an appointment can sometimes be next to impossible.”

“I've been dealing with this for 5 months. I've talked to 3 nurses , the therapist and Office Manager. Explained myself so many times about my son and the manic episodes he has and begged them to refer him to an in house program and still to this day they have done nothing. 4 days ago I sat with my son in the waiting fmroom 4 hours for him to see the Dr a whole 10 minutes. And the Dr gave him the same medication he has been on that I've repeatedly told them does not work. No one listens to the people having to deal with the ones who are having issues. When I can find something else best believe I won't be back. Only reason I gave them 1 star is because I can't give them 0 and because the receptionist are nice.”