Ally Psychiatry Vestavia Hills

“After nearly 4 years meeting with my provider quarterly, I got a text my appointment was canceled. I called twice before I actually spoke to a member of staff to understand my provider retired- I had to request an appointment with another provider. I just got another text (no call or message) bc my appointment w the new provider is canceled. I’m fairly stable, but I had a 4 year relationship with my provider taken away with no notice and my first appointment with a stranger was cancelled via text. I understand this transition is exhausting, but your patients are people and you aren’t including them in the process of transferring their care to a new doctor.”

“Charged me a 100 dollar fee for being 5 minutes late despite the location having no signs indicating where the office is. Told me they’d refund it but still charged me a few days later. After being 5 minutes late they told me Dr.Cornelius wouldn’t see me because he wanted the full hour. Multiple friends have had the same experience. It’s a money scam. I’ve reported it to multiple rehabilitation centers to avoid recommending Ally Psychiatry. Do not come here.”

“I love love LOVE Dr. Cornelius and my therapist at Ally. Dr. Cornelius was the first care provider to validate and provide a care plan for my ADHD and PMDD symptoms. My therapist is amazing and the perfect fit for me and what I need. After using this practice since 2024, I feel like a new human and know that the practice is a safe place to receive care!”

“I can’t wait to get far away from this company. It’s horrible and it’s sad actually. I’m 32 now and this has been going on at least since i was 24 years old. I’ve been seeing dr LaRussa along time ago and after he disappeared it has been a disaster. I’ve been through like 4 drs they change out of no where. Today the lady at the desk could’ve easilyyyy let me do my appt. She had no heart. I drove pretty good amount to get here. Had i known i needed a co pay, i could’ve just scheduled for next week when i got paid. Keep in mind, i didn’t even know they changed my doctor this time to someone I’ve never even met. All i asked for was for her to let me pay next Friday and she said i have a balance and im like how have i had all of these appts and NO ONE has EVER asked for a co pay and now i have this huge balance like what. Place is a joke..”