AllOne Health – EAP & Organizational Consulting Wilkes-Barre, PA

“I would like to give a special shout-out to Scott for his amazing customer service and genuine care for clients. I called several times to express concerns about my experiences with poor therapy sessions, and every time I spoke with Scott, he encouraged me not to give up. He always took the time to find another provider who he believed would be a better fit for me. He also reminded me that I could reach out to him whenever I needed someone to talk to. I honestly wish Scott could be my therapist, but I understand he is only available as an on-call counselor. He is truly a wonderful person, and it’s clear that he enjoys and cares deeply about the work he does.”

“I called alone health at their drug and alcohol testing office. Jessica answered and not only was she welcoming, she also answered every question and without transferring me or putting me on hold. This is very rare for any medical lab or facility. She was also very confident with her answers, so no second phone call to confirm or any misunderstandings. It's very nice to know that people like her still exist in the professional world, had every bit information after every question. She treated me like I was standing in front of her. Very kind, and from a consumers point of view made me happy. Because I definitely hate calling to be put on hold or the person behind the phone not knowing what to tell me or just transferring me to the wrong person. I hope your company see this and recognizes you, and the fact that this gives us hope professionals like you exist. Thank you for making my day easier!”

“I think this is a great company with amazing service. They really deliver.”

“I'm a CDL driver. I was given 3 months to have a sleep apnea test done. The least amount of wait time for one is 2.5months and I might have to have a follow up. Well the nurse calls me and says the doctor will only allow 1 month. Either buy a take home sleep apnea test or risk losing my job and CDL. Even though it wasn't their doctor who did my exam. Allone health can't even keep accurate records. According to them I've never had "x" vaccine. Even though I had it at their preferred medical facility.”