Access Ohio Mental Health Center

“Absolutely love Access Ohio!! I've been going here for well over 10 yrs. The nurses, the Dr, the ladies at the front desk, All friendly, kind, caring, compassionate, there to help in anyway they can. I'm always in & out never have to wait long at my appointment. They are great about getting you in the same day or if you need to reschedule your appointment. I've NEVER had a single appointment that I can complain about. Always have had a good experience with all the staff, Drs, nurses, counselors. I would highligly recommend this place for anyone that suffers with mental health. This is definitely a place that will help you in many different ways😁”

“I have called over and over my roommate is out of his mental health meds and they refuse to call back to schedule. They must think it's funny to have a mental patient to not have their meds. It's been over a week since his missed appointment due to issues with getting a ride there. If I could give a lower rating I would! A canceled appointment has nothing to do with them not answering. So frustrating. I wish I had another option to get his meds.”

“I beg you, please believe every negative review! This place does not deserve anyone’s business. This was my very first appointment, the receptionist herself checked me in and told me to sit in the waiting room. I waited 30 minutes before going back to the front to ask the receptionist if I was in the correct waiting room (there are several) just to be told that Alexis isn’t in today. She’s out sick and I was told the manager should have called me to let me know so I could be rescheduled. I have so many questions. Do you all not see on the schedule that Dr./counselor isn’t in when checking someone in? You didn’t see her this morning before my 10 AM appointment? Apparently there was a email sent at 8am with this information that she’d be out but no one thought to reach out to her patient’s? There is no procedure for when a doctor or counselor is out? Very, very unprofessional and pathetic, there is no excuse. Not to mention, the building is absolutely disgusting. And apparently the elevator didn’t work after pressing the button several times.”

“Oh my goodness!!!!!!! I have been trying to call for two days now to make a payment on a bill and nobody has called me back! I have left my name and number twice, they have had several business hours to call me back, nothing!!! I was told if I was late on my payment I can be charged more. So am I going to be charged because nobody will call me back? How is that my fault? I don’t like to complain let alone leave a review that’s so embarrassing but I’m at a loss.”